The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solutions and the integrity of our people. Explore what you can bring to our solutions in the areas of cyber, cloud and enterprise security.

Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Our employees enjoy more than just a great work environment!

This position will be based on Sierra Vista, Arizona

Telos is seeking a Journeyman Operation and Management Network Software Engineer to join our AGUN team.
The AGUN program is a highly demanding mission and requires expert technical and professional management to support the Army’s global wide area network and security infrastructure. You will be supporting a large and complex network migration and operations for the US Army. This role will include resolving service tickets on the AGUN system, providing prioritized validated/tested automated workflows to the Operations and Management Team, and providing operational support activities for a global network.
You must be able to work a rotating shift to be eligible for this position.

Primary Responsibilities:
• Operate and maintain secure network solutions operated as a centralized enterprise capability for the US Army.
• Support 24x7x365 AGUN operations focused on providing the Global Cyber Center (GCC) updates to facilitate command and control of the AGUN network.
• Conduct standard policy and configuration changes to the AGUN network, common remediation or those workflows considered pre-approved and normal.
• Provide management, triage, track, update workflows and service tickets in both JIRA Service Desk and GCC Service Now.
• Provide situational awareness on status of ticket resolution, provide status updates and brief updates as directed by the GCC.
• Escalate tickets and problems through the Jira Service Desk ticketing system to higher tier teams as required.
• Partner with key stakeholders and technical experts to perform legacy environment discovery, assessing current capabilities, configurations, and requirements to
• provide tier III support for the Army global network.
• Collect, investigate, and identify network optimization strategies and techniques to meet capacity and performance standards.

Basic Qualifications: This position requires an active Secret Clearance.
• Minimum of a Bachelor’s degree with 8+ years' experience or Master's degree with 6+ years of experience (additional years of directly applicable experience may be
• accepted in lieu of a degree).
• Require active DoD IAT Level II (i.e. Security+) certification or equivalent prior to start.
• Demonstrated experience with supporting Cisco SDWAN.
• Knowledge of Software Defined Networking (SDN) concepts.
• Demonstrated experience with virtualization technologies such as VMware.
• Experience with Red Hat.
• Hands on experience with InfoVista.
• Must have experience in working with two or more of the following vender network technologies: Cisco, Juniper, Palo Alto, Dell, or AppGate.
• Demonstrated experience using ServiceNow.
• Demonstrated experience with networking concepts and protocols: LAN, WAN, BGP, TCP/UDP, IPSec, VPN, Routing(L2/L3), and Firewalls.
• Demonstrate experience in one or more of the following enterprise network management tools such as Palo Alto Panorama, Cisco Prime, Cisco DNA, or Junos
• Space.
• Experience with the following protocols: SFTP, SSH, SCP, SNMP, NTP.
• Must be able to work as part of a team to lead troubleshooting and resolve complex network issues.
• Excellent written and verbal communication skills.

Preferred Qualifications:
• Certified Cisco Network Professional (CCNP) or equivalent.
• Demonstrated experience in Linux shell scripting.
• Experience with GitLab source control and CI/CD pipeline development.
• Experience using JIRA and Confluence.
• Experience managing trouble tickets and escalations.
• Experience with NetSecOps technologies including salt, git, Ansible, Terraform, Puppet and network element managers.
• Network Performance Management (SNMP, NETMON, LiveAction)
• Demonstrated experience in any two or more of the following: Netflow, Elastic, Kafka, Grafana, Prometheus, or Nexus Repo.
• Demonstrate expertise in design and improvement of complex and geographically diverse enterprise networks.

The successful candidate must meet eligibility requirements to access sensitive information, which requires US citizenship.

Telos maintains a drug-free workplace and will conduct drug testing on all applicants who have accepted an offer of employment.

Telos Corporation participates in the E-Verify program. Therefore, any employment with Telos will also be contingent upon confirmation from the Social Security Administration ("SSA") and/or the Department of Homeland Security ("DHS") of your authorization to work in the United States. Telos offers excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future.

Telos Corporation and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Telos Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 1-800-283-1911. If you require relay service assistance, please click on the following link to review information on your state's relay service: https://www.fcc.gov/accessibility.

Telos Corporation is an EEO/AA employer.